Refund Policy

Overview

This Refund Policy applies to all service made through the Platform operated by RASPBERRY INFOSYSTEMS PRIVATE LIMITED ("we", "us", "our"). By making a service, you acknowledge and agree to the terms outlined below.

Eligibility for Refunds

We offer refunds in cases where services are found to be defective, not delivered as promised, or otherwise fail to meet the agreed specifications. Refund eligibility is subject to verification and must be requested within the applicable time frame.

Time Frame for Refund Requests

All refund requests must be submitted within 7 days from the date of service, unless a different period is specified in the service description. Requests submitted after this period may not be eligible for a refund.

Refund Method

Approved refunds will be processed using the same payment method used for the original services, unless otherwise agreed. Depending on your bank or payment provider, it may take up to 7–10 business days for the refund to credit in your account.

Order Cancellations

Orders may be cancelled before the service is initiated. Once the order has been processed or service delivery has started, cancellation may not be possible, and the refund policy above will apply.

Changes to this Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. Updated versions will be posted on the Platform with the effective date.

Contact

If you have any questions about our Refund Policy or wish to submit a refund request, please contact us using the contact details provided on the Platform.